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Life In The VillageHot Springs Village, Arkansas |
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Life In The VillageHot Springs Village, Arkansas |
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Using the map
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Use the plus/minus keys on the left to zoom in/out. Click and drag to pan around.
Click on blue markers for points of interest, though it is better to click on View
Larger Map below to view these, plus a list of all the markers, plus directions to
any of these points from anywhere in the world. The far left marker is the West gate
and the far right marker, the East gate. After clicking on View Larger Map, click
on View In Google Earth and on the left, click the Play button for an aerial tour of
HSV, Hot Springs, Benton, and Little Rock. (If you do not already have Google Earth,
you should be prompted to download it; it is well worth the little time and effort.)
View Larger Map
Building a House in HSV
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Take a virtual stroll down our driveway and around our yard
to see what plants we have used. Also included are links to information on the Web about the plants and data on the care of the plants. |
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Click here to see pictures of wildflowers from on or about the Ouachita and Ozark Highlands Trails. |
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Click the caption above to see a full lunar eclipse take place. The pictures were taken with a digital camera from our deck at Hot Springs Village, then assembled into an animated GIF file. |
Look what lovely weather
we're having:
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Extended warranties are like insurance. Insurance/warranty
companies get rich because they don't have to pay out nearly
as much as they take in. Insurance is needed not because it
is likely to pay for itself, which it is not, but to protect you
from a possible catastrophic loss which, no matter how un-likely,
could wipe you out financially.
That's simply not a possibility with car breakdowns/repairs,
especially considering that some mechanical parts already have
a longer warranty on them.
The worst that might happen is a repair bill of $3k or so. That
is statistically very unlikely to happen on a typical new car within the extended
warranty period and even if it does, it's not going to wipe you
out. In fact, a $3k repair would only cost you about $1k more
than the warranty itself is costing you when you include interest:
You are paying $1750 at 5%/year interest for something
which has no value for the first three years, which is $87.50/year
or $262 for 3 years, meaning the extension really costs $2012
before it can possibly have any value to you.
You are also betting that the car will not get wrecked, stolen,
destroyed, etc., before the three years are up, because if it is,
you are simply out the $1750-$2012.
The very fact that companies put so much pressure on customers
to buy extended warranties is proof that they do not pay for themselves.
They would not be selling them so hard if they were not making a lot
of money off them, and the way they make so much money is that the
cost of the warranties is much higher than the expected payout.
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Painters - McNanna Corp.
After 8 years, we had the entire inside of our house repainted -- walls, ceilings and the insides and outsides of cabinets, drawers, and closets. They even repainted the railing on our deck and cleaned the stucco on the house.
At one time, I was thinking: "I painted our houses in my younger days, I could do this." I could NOT have. It took two conscientious painters a couple of months to do the job.
McNanna (located in Hot Springs) gave us a very good quote on the job and it is hard to imagine that anyone could have done any better work than they did.
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Roofers and Electricians - Castle Services
When our house was being built, after the roof went on, the builder discovered two leaks, one by the front door and one near the back door. Over a period of more than 8 years, at least a half-dozen different roofing companies came out to "fix" the leaks. Things would seem okay for a while, then the next torrential downpour would bring back the leaks.
We met the Castle Services guys when we won their door prize at a home show at the Coronado center. They were the first ones who actually seemed to know what they were doing. They actually fixed the leaks. We've had several torrential downpours since, and nary a drop.
They are also licensed electricians and have done some electrical work for us with which we were equally pleased. We highly recommend them. They do a great job at a fair price, they show up when they say they will, and they are nice guys as well.
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Handyman - Roy Richardson (922-8950)
For us, Roy has recaulked in our kitchen and bath, replaced the kitchen hot water dispenser (including the tank under the sink), replaced ceiling fans, replaced a leaky cartridge in our shower, and he can fix fixtures and appliances, install home improvements, and probably most other types of jobs inside you house. The Big Three: good work, fair price, shows up when he says he will.
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The "Nots" - If you have recommendations, please let us know.
Interior Decorator
We called several and they either did not show up or after a visit, did not call back. A lady in Hot Springs finally showed up and did some work for us, but the experience was not very good. She was hard to reach, rarely did what she said she would and virtually never when she said, and charged ridiculous prices, including charging us for supposed consultations at our house on days when we were out of town.
An article at the This Old House web site says: "You'll usually pay from $30 to $75 per hour depending on the level of service." -- I wish. Ours charged $125 per hour, plus took cuts from ordering furniture and from what we paid workers.
What's worse, our decorator did not come out to check on things when she had workers come out, leading to endless problems. We had a simple piece of furniture built and she let the builder drag the project out for four months, then told him the wrong paint color. The overpriced office furniture did not match our specs and she never fixed the problems. And she never even got back to us on half the things we wanted done.
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Deck Power Washing & Sealing or Replacement
Again, we called several companies. One guy out of a half-dozen or so showed up, gave us a bid over $1000. We thought that was high, but that we had no choice, but then he never showed up to do the work. (Fortunately, no money had changed hands.) When we finally got him on the phone, he said that he was not doing "small" jobs any more.
He did recommend someone else who did the job for about the same price, but we were not that happy with the work.
After years of paying $1000+ to get the deck washed and sealed, we decided to replace our wood deck with synthetic decking which is supposed to be maintenance free, which is supposed to make up for synthetic decking being more expensive than pressure treated wood.
There are several different types of synthetic decking. One well known brand is Trex, which is a composite of wood and plastic. We opted for a different brand with a 100% plastic product which is not supposed to expand/shrink or warp as composite decking might do. We have found that it gets dirty just from having leaves fall on it and the dirt does not come out.
We hired the The Deck Man to install it; he was recommended by the hardware store out the west gate where we bought the decking. The first problem is that we wanted the decking screwed down from the sides so the screws wouldn't show, but he pretty much refused to do it. Instead he put one screw on each end in the center of each plank. We were worried this would allow the planks to bow or cup, but he claimed that the plastic planks would not do this. We hope this is true, but we are still left with the screws showing on top of the planks.
The second problem is that after installing the boards, he cut off the ends to fit, but he did not snap a chalk line to go by when cutting, so when you looking down the line at the ends of the boards, you see a wave.
Another problem is that the synthetic decking is thinner than the wood decking it replaced, so it did not fill the gap the wood used where it butted up against the house. His "fix" was to cut strips of decking to cover the deck. He did a poor job of this, leaving gaps between the strips and making no attempt to fill the gaps.
Fourth problem is that when attaching decking to the deck stair risers, he screwed them down without drilling pilot holes and badly split the ends of all of the risers which we (and our guests) have to look at every time we go up the stairs.
Finally, we have a weather station mounted on one of our deck posts. He managed to break off one of the arms which is used to measure wind speed for calculating chill factor.
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Landscaper
We hired a landscaper to do some fixing up for us and got mixed results. This landscaper does a lot of work in HSV and is probably one of those that you would call for a bid. We are not going to invite trouble by naming the company; instead, here's a list of things to consider when dealing with ANY landscaper:
Vague bid specifications: The bid given to us listed some materials - two "loads" of gravel, a "load" of city pit, etc., but no indication of the work to actually be done. If you are getting a lot landscaped for the first time, you should also ask for a drawing.
When I questioned that, the owner said not to worry, that if they ran out of materials, they would provide as much as was needed to get the job done at no extra cost. I pointed out that nothing indicated what the "job" was, so how would we know if the job were done? I asked for a contract listing the things to be done.
In the end, it turned out that even the list of materials to be
used was irrelevant. His bid showed 2-1/2 "loads" of gravel (for a
whopping $1100) when all we needed was enough to top off a path of no
more than about 150 square feet. At most, they may have used a
half-load -- on only that much because they used gravel in place of
large rip-rap stones, contrary to our specs. They hauled off the rest,
but we were still charged the
$1100. The owner justified this by saying that the labor cost more
than he had budgeted, which may be, but it just highlights that the
only things he originally detailed in his bid -- the materials and
labor -- were meaningless anyway, so what was the point in listing
them? He essentially was bidding a fixed amount for unspecified work
(until we got him to specify the work to be done).
Vague specifications, II: I've put "load" in quotes a few times because it is not a standard landscaping term. A load could be a wheelbarrow full or a large dump truck with 30 yards of materials, which is what we have always gotten as a load from Rock Bottom on Hwy. 5. It turns out that this landscaper uses a smaller truck and his load is probably less than half of what we were expecting. For this job, it apparently did not matter since the final cost did not vary with the amount of materials used compared to the amount specified in the bid, but if it had mattered, I should have asked for him to specify number of yards, not loads.
Vague specifications, III: Because of the difficulty in getting to our back yard, we specified longer-lasting bark mulch, but I made the mistake of saying "at least twice as thick as normal". I should have figured out how deep I wanted it in inches and specified that since what is "normal" is arguable. The mulch seems to be deep enough, but if it were not, I probably could not have won any arguments about it since I used an inexact specification.
Specs not met: One of things we wanted was to get the path around the back of our house and one side of our long driveway built up with city pit, covered with Visqueen (plastic) and topped with gravel and shored up with rip-rap on the sides. Rip-rap is normally 6"-12" rock. This is what you see if you drive around and look at steep slopes which have been covered with rocks.
When I saw on the bid that no rip-rap was listed, the owner said he
would reduce the amount of gravel from 3 loads to 2.5 and get a half
load of rip-rap. But all they did for the path behind the house was
pour gravel over the side. Since small gravel would not have stuck to
plastic, they didn't put down the specified plastic and we can look
forward to weeds along there.
When we saw that, we complained but decided to let it go since
fixing it would have been a major headache, but we said we wanted
actual rip-rap on the driveway to match the areas already rip-rapped
and we were assured we would get it. Later, I saw a load of slightly
larger gravel they were going to use. The owner said that to get
6"-12" rip-rap, he would have to order it from some long way off and
the cost of gas to get it down here would be high and the time delay
would be great and blah, blah, blah, so we let it go. Side note: We
were told the larger gravel was 3"-5" rock. Very few pieces were 5",
and it looked like at least half of the pile was less than 3".
Later when we wanted to build a new retaining wall, we were able to
go over to Rock Bottom on Highway 5 and get 3 yards of actual rip-rap (6"-12" and larger)
delivered.
Part of what we had specified in the original pre-bid walk-through was that the dirt along the driveway would be built back up even with the top of the driveway. Because of other problems, I didn't notice until they were gone that they had not raised the level, so Kay and I spent several hours shovelling up dirt they had pushed off the side of the cul-de-sac and wheelbarrowing it down our driveway to fill it in. Hours of sweat to do something they could have done with the Bobcat in 10 minutes at most.
I also said at least a dozen times that I wanted ALL the mulch that was in the cul-de-sac moved into the back yard since we might never get back there again. I guess they were in a hurry to leave since a good bit was pushed off the side of the street. We picked up about a dozen wheelbarrow loads and used it to top the dirt on the sides of the driveway.
Permits and permissions: A landscaper is required to get a permit from the POA for the job and post it out front. He is also required to get permission before crossing onto common property or golf course property, which our landscaper did not do and got in trouble for. Most landscapers call out someone to mark where utility lines run underground; ours did not and cut our telephone line.
Work not started on time: Because the landscaper required half paid in advance, I asked for the starting date to be put on the contract. I didn't want them to be able to drag out the start of the job indefinitely while holding my money. When the end of the specified week came, I called and he argued with me about when the job was to have started, even though it was on the contract. He told me that they would start the first of the next week, but didn't meet that date either.
Paying a contractor half in advance is risky. A couple of years after we used this landscaper, he filed for bankruptcy, and this was a company which had been around a long time and whose work on major projects around Hot Springs was featured in the Village Voice more than once. On the other hand, it is risky for contractors to order a lot of materials for a job and then not be able to get money from the home owner. There ought to be some way to escrow the money instead of just hoping that the contractor will not just keep the money and do nothing, which has been known to happen in HSV.
Not returning phone calls: With this landscaper,
returning phone calls was the exception, not the rule, and he rarely
answered his cell phone when I called. The day that loads of materials
were (finally) delivered, I called and left an urgent message saying
that we needed to know when they would start so that we could adjust
our schedule. He never called back. Sadly, this is not uncommon for
service companies in HSV. One reason we chose the landscaper we did
was that a second company never returned our call asking for a bid and
a third company took a couple of weeks to send someone out, then gave
us even less information about the bid than the company we chose.
Ironically, many months after the job had been "completed", the
owner called to ask if I was satisfied with the job. I told him the
problems, among which was he never returned our calls trying to get
things fixed. He claimed that he never got any of our messages and
that we must have had the wrong number, which we did not, and which is
the oldest contractor excuse in the book. He promised to send someone
out right away to fix things. He never did and when we called about
it, all we could ever get was HIS answering box and he never returned
the calls.
The bottom line: Following are recommendations based on the above:
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It is much harder to get mistakes fixed than to prevent them.
Check the sprinkler system (if any) to make sure that no sprinkler heads were damaged.
Check your phone and any outdoor lights to make sure wires weren't cut.
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Kay Ford
Kay's life (so far) in pictures. |
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Questions or comments? -- Email us. |
